Microsoft Dynamics CRM
While working as a Microsoft Business Solutions Certified Partner S3 Infotech serves the Dynamics CRM services to its clients.
Microsoft Dynamics CRM provides web-enabled Customer Relationship Management Solution. It is a multi -lingual CRM software package developed by Microsoft designed to give businesses what they require in day to day operations.
Want to drive customer retention and increase sales? Use CRM solutions to anticipate and meet your customer needs.
Microsoft CRM Sales Module Features:
• Lead and opportunity management
• Product catalog and sales literature management
• Account and contact management
• Task, activity and calendar management
• Sales quotas and sales territory management
• Sales reports including pipeline reports, activity reports etc.
• Outlook Client integration
Microsoft CRM Customer Service Module Features:
• Case management and service request management
• Contract management
• Knowledge base management
• Queuing
• Customer Service reports

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